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Crew Chief - Installation

Pay: $70K+ Annually
Type: Full-Time

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Customer Support Specialist

Pay: $45-$55K+ Annually
Type: Full-Time

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Customer Service Representative

Pay: $38K to $45K Annually
Type: Full-Time

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In-Home Sales Representative

Pay: $100K+ Annually
Type: Full-Time

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Why Choose Us?

  • We are a straight-forward, no-nonsense waterproofing company.
  • We love educating customers about their foundation, and how to solve their water problem..
  • We are ninja warriors at waterproofing and know it better than most. 20+ years later, we are still here with over 25,000 systems and 40,000 sump pumps installed.
  • The system we offer is a high-quality, high-efficiency system that makes other systems pale in comparison for almost the same price or less.
  • We use more materials and manpower than anyone else because our system is designed to permanently eliminate water problems. We back our work with a lifetime warranty.
  • We are a green solutions company; we disinfect/sanitize, suppress dust and use a negative air scrubber to remove contaminants. We leave your home spotless when a job is done.
  • We own a trusted brand that provides excellent customer service.
  • We give special discounts to Veterans and Senior Citizens.

Crew Chief - Installation

Brookfield, CT
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Pay: $70K+ Annually, Paid Weekly
Type: Full-Time

We are offering an opportunity to join our American Dry Basement Systems team as a Crew Chief. You must be comfortable working in challenging situations, enjoy working alongside & supervising crew members. You must be strong enough to handle a jackhammer and a variety of tools. Self-motivation, dependability and a desire to exceed all expectations are all positive traits. You are required to speak fluent Spanish, and also able to communicate with the main office in English.

Responsibilities:

  • Keep open communication with the main office throughout the workday
  • Communicate & respond to homeowner concerns to ensure homeowner is satisfied
  • Communicate clear expectations to work crew & supervise their activities
  • Identify safety hazards, communicate, and ensure the safety of homeowners & crew members
  • Manage work site plan to ensure complete project details accurately
  • Manage & control the cost of installation jobs
  • Manage assets by protecting & using equipment properly
  • Manage supply & materials for installation jobs
  • Clean & maintain vehicles & equipment
  • Report at our Brookfield, CT industrial yard offices.

Qualifications:

  • Experience in masonry and landscaping (preferred)
  • Skill in operating a jackhammer and power tools (preferred)
  • Fluency in Spanish (required)
  • Valid driver’s license (required)
  • Ability to travel throughout Connecticut and New York
  • Effective writing & communication skills
  • Problem solver
  • Reliable, organized, detailed & focused
  • Ability to multi-task, prioritize & manage time

Work Area Requirements:

  • Ability to lift up 60+ pounds on a regular basis & 100 pounds with assistance
  • Repetitive jackhammering, push, pull, lifting & carrying objects
  • Sometimes will work in tight crawl spaces
  • Exposure to chemicals & construction materials using PPE for safety

We will train you to be successful by giving you all the knowledge, tools, and support you need to do the best job possible while being safe. We are a full-service company proud to deliver quality work to satisfied homeowners.

Buscando trabajo con buenas horas? Tenemos trabajo a tiempo completo disponibles con 40 o más horas semanales. Se esta interesado, por favor llamen a oficina 888-748-2002.

Unete a nuestro equipo. Nosotros somos mejores!

Join our team. We’re just better!

Established in 1997, American Dry Basement Systems is one of the largest Basement Waterproofing companies in Connecticut exclusively serving the state of Connecticut and Southeastern New York. We specialize in basement waterproofing, crawl space sealing/encapsulation, sump pump installations/replacements, and foundation crack repairs. We have over 50,000 customers, and the list is growing.

Customer Support Specialist

Brookfield, CT
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Pay: $45K to $55K Annually, Paid Weekly
Type: Full-Time
Experience: 2 to 5-years

We are looking for a talented Customer Support Specialist. Must be comfortable handling daily phone calls with customers, inspectors, and installation crew chiefs.  It is top-priority to display compassion, and understanding for customer's needs and set up scheduling/logistic details for in-home installations. Strong phone etiquette, contact handling skills, CRM entry, and active listening is required. MUST HAVE a proven customer service track record.

Requirements:

  • Ensure customer satisfaction & provide professional customer support.
  • Daily multi-tasking, responding promptly & communicating with customers and internal personnel.
  • Process orders, forms, contracts & requests accurately.
  • Deal directly with customers by phone and email.
  • Respond and follow up to all customer inquiries.
  • Handle & resolve customer issues.
  • Maintain a working knowledge of all our services and products to support customer questions.
  • Keep details of inquiries, comments, complaints & actions taken.
  • Enter information into the CRM database.
  • Work at our Brookfield, CT industrial yard offices.

Qualifications:

  • Customer Service
  • Typing Skills
  • Basic Computer Skills
  • Basic Software Skills
  • Telephone Etiquette
  • Interpersonal Sensitivity
  • Active Listening
  • Problem solver
  • Reliable, organized, detailed & focused
  • Ability to multi-task, prioritize & manage time
  • Adaptability & Flexibility
  • Bi-lingual (English-Spanish) a PLUS

We will train you to be successful by giving you all the knowledge and tools you need to create a strong relationship with every customer you meet. We are a full-service company that takes our customers very seriously, and you make the initial one-on-one impression in representing our company. It is essential to protect our customers from poorly installed systems. The waterproofing industry is chiefly unregulated, so we need to teach our customers about their foundation and why many waterproofing systems fail where we succeed.

Join our team. We’re just better!

Established in 1997, American Dry Basement Systems is one of the largest Basement Waterproofing companies in Connecticut exclusively serving the state of Connecticut and Southeastern New York. We specialize in basement waterproofing, crawl space sealing/encapsulation, sump pump installations/replacements, and foundation crack repairs. We have over 50,000 customers, and the list is growing.

Customer Service Representative

Brookfield, CT
Apply Now

Pay: $38K to $45K Annually, Paid Weekly
Type: Full-Time
Experience: 2+ years

Are you ready to move forward in and improve upon your customer service experience? American Dry Basement Systems is now hiring bilingual English-Spanish Customer Service Representatives with a positive, professional attitude, able to help customers by answering calls, understanding customer's needs, scheduling in-home inspections and installations. Strong phone etiquette, contact handling skills, CRM entry, and active listening is required. Proven customer service experience is required. 

Requirements:

  • Answer phone to set-up inspection appointments.
  • Deal directly with customers by phone and email.
  • Ensure customer satisfaction & provide professional customer support.
  • Maintain a working knowledge of all our services and products to support customer questions.
  • Keep details of inquiries, comments, complaints & actions taken.
  • Enter information into CRM database.
  • Work at our Brookfield, CT industrial yard offices.

Qualifications:

  • Bi-lingual (English-Spanish)
  • Typing Skills
  • Basic Computer Skills
  • Basic Software Skills
  • Telephone Etiquette
  • Interpersonal Sensitivity
  • Active Listening

Experience:

  • 2+ years working in customer service/support (required)

We will train you to be successful by giving you all the knowledge and tools you need to create a strong relationship with every customer you speak to on the phone. We are a full-service company that takes customer service very seriously, and you are the first formal step towards securing a customer’s confidence.

Join our team. We’re just better!

Established in 1997, American Dry Basement Systems is one of the largest Basement Waterproofing companies in Connecticut exclusively serving the state of Connecticut and Southeastern New York. We specialize in basement waterproofing, crawl space sealing/encapsulation, sump pump installations/replacements, and foundation crack repairs. We have over 50,000 customers, and the list is growing.

In-Home Sales Representative

Brookfield, CT
Apply Now

Pay: $100K+ Annually, Paid Weekly
Type: Full-Time
Experience: In-Home Sales - Home Improvement Industry

We are on the lookout for sales professionals with home improvement, IN-HOME SALES EXPERIENCE. MUST have experience meeting customers at their homes, analyze their home improvement situation, explain their next step, and present an estimate/quote.

Our top performing sales reps earn well over $150,000 annually by selling the best waterproofing system on the market. The system is so good it almost sells itself.

No lead calling required. You will get two to three qualified leads per day. This job is for you if you are motivated, show ambition, and have talent connecting with people.

A road warrior, sales representative, with a background in selling windows or siding is a significant benefit. We are open to ambitious recruits who have experience meeting customers at their homes.

Requirements:

  • Fast-learner & follow presentation training
  • Track record of “in home” residential sales experience
  • Strong writing and verbal skills
  • Available on occasional evenings & weekends
  • Time management skills

Qualifications:

  • Previous experience with home improvement in-home sales
  • Ability to build a relationship with customers you meet in-person
  • Strong negotiation skills
  • Deadline and detail-oriented
  • Have a reliable vehicle to visit customers in CT and neighboring NY areas

We will train you to be successful by giving you all the knowledge and tools you need to create a strong relationship with every customer you meet. We are a full-service company that take our customers very seriously, and you make the initial one-on-one impression in representing our company. It is essential to protect our customers from poorly installed systems. The waterproofing industry is chiefly unregulated, so we need to teach our customers about their foundation and why many waterproofing systems fail where we succeed.

Join our team. We’re just better!

Established in 1997, American Dry Basement Systems is one of the largest Basement Waterproofing companies in Connecticut exclusively serving the state of Connecticut and Southeastern New York. We specialize in basement waterproofing, crawl space sealing/encapsulation, sump pump installations/replacements, and foundation crack repairs. We have over 50,000 customers, and the list is growing.

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