We promise to give our customers the best basement or crawl space waterproofing system in the industry. Why not give the best guarantee warranty along with it? We believe in the durability and efficiency of our systems and products so much we are willing to repair or give a refund if we can't fix it.
"After a ten-day power outage, one sump pump was not responding. I called ADBS, received an immediate response from customer service, and a service technician arrived shortly afterward to assess and fix the problem. I would highly recommend their services." -Pamela
American Dry's exclusive SuperDry waterproofing system is the only customizable system that works perfectly for any foundation to tackle big unexpected storms.
American Dry Basement Systems ensures that our SuperDry subfloor pipe installation never gets clogged with mud.
We back this claim with the strongest guarantee in the industry. "If mud clogs our system, causing it to fail, you, the initial customer, will receive a complete refund on the system we installed."
Ask any waterproofing company, "If your system fails because of mud will you refund my money, or will you charge me maintenance to clean it out?" The answer will be "no refund" and "yes, we charge you to clean your system."
This guarantee complies with the American Dry Basement Systems warranty. It becomes void if the system is tampered with, altered, or interfered with by the customer or another company. Also, surface flooding (water pouring in through windows, above-ground access, e.g., street and yard flooding over top of the wall) will void the warranty. Basement contents are not covered.
No Crack Guarantee
Nobody warranties walls or floors from cracking! We do. Our Engineering Tabs and SuperCrete Technology will keep walls or floors from cracking. If a post-installation crack occurs, crack repairs are free.
American Dry's SuperDry System is perpetually self-cleaning and maintenance-free. Other systems cannot make this claim. They hide behind jargon such as "in the event," "if," or "when the system fails, maintenance will be necessary at the customer's expense." Therefore we guarantee that you, the customer, will never incur any related drainage pipe maintenance charges as long as you own your home. Yes, it is transferable to the next owner.
Sump Pump Warranties
5-Year Warranty for 3/4 HP Pump
American Dry Basement Systems will honor a limited (5) year warranty on our powerful 3/4 hp sump pump against defects in workmanship and materials. This warranty does not apply to customer pump modification, misuse, or alteration. It requires the pump to be used only in the installation location by American Dry Basement Systems. The warranty is effective for five years from the date of installation. American Dry Basement Systems is a customer service and support-centric company that provides the most convenient method to remedy any sump pump problem during the five-year warranty period. If you have a problem with our installation, please get in touch with our customer service department at our main number, 888-748-2002. You will be routed to a customer service representative.
3-Year Warranty for Backup Pump & Battery
Our combo kit includes a powerful 3/4 hp sump pump, backup pump with battery, wifi module, and free backup battery for your wifi router if the power goes out.
American Dry Basement Systems will honor a limited (3) year warranty on our backup pump & battery combo against defects in quality and materials. This warranty does not apply to customer modification, misuse, or alteration of the pump, battery, or wifi status computer. It requires the backup pump & battery to be used only in the installation location. The warranty is effective for three years from the date of installation. American Dry Basement Systems is a customer service and support-centric company that provides the most convenient method to remedy any sump pump problem during the three-year warranty period. If you have a problem with our installation, please get in touch with our customer service department at our main number, 888-748-2002. You will be routed to a customer service representative.
Our Local Service Area
Licensed & insured to serve in the following areas: