888-748-2002
Connecticut & New York
Our Guarantee
Transferable Lifetime Warranty
We promise to give our customers the best basement or crawl space waterproofing system in the industry. Why not give the best guarantee warranty along with it? We believe in the durability and efficiency of our systems and products so much we are willing to repair or give a refund if we can't fix it.
A+ Rated Business
Lifetime Warranty
Competitive Pricing
Five-Star Service
10+ Million Views
Lifetime Warranty
No clogging. No cracks. No drainage maintenance.
"After a ten-day power outage, one sump pump was not responding. I called ADBS, received an immediate response from customer service, and a service technician arrived shortly afterward to assess and fix the problem. I would highly recommend their services." -Pamela
Clog-Free Guarantee
American Dry's exclusive SuperDry waterproofing system is the only customizable system that works perfectly for any foundation, tackling big, unexpected storms.
American Dry Basement Systems ensures that our SuperDry drainage system will never clog with mud and is protected by a transferable lifetime warranty.
We back this claim with the strongest guarantee in the industry. "If mud clogs your SuperDry drainage system, causing failure, the original customer will receive a full refund on the drainage system."
Ask any waterproofing company, "If your system fails because of mud will you refund my money, or will you charge me maintenance to clean it out?" The answer will be "no refund" and "yes, we charge you to clean your system."
This guarantee complies with the American Dry Basement Systems warranty. It becomes void if the system is tampered with, altered, or interfered with by the customer or any other party. Additionally, surface flooding (water entering through windows, above-ground access points, such as street and yard flooding over the top of the wall) will void the warranty. Basement contents are not covered.
No Crack Guarantee
Nobody warranties walls or floors from cracking! We do. Our Engineering Tabs and SuperCrete Technology will keep walls or floors from cracking. If a crack occurs after installation, we’ll repair it at no cost to you.
Maintenance-Free Guarantee
American Dry's SuperDry drainage system is perpetually self-cleaning and maintenance-free. Other systems cannot make this claim. They hide behind jargon such as "in the event," "if," or "when the system fails, maintenance will be necessary at the customer's expense." Therefore, we guarantee that you, the customer, will never be charged for drainage system maintenance as long as you own your home. Yes, it is transferable to the next owner. This guarantee applies to the SuperDry drainage system. Sump pumps, being mechanical, are warrantied separately and may require service during their lifespan.
Sump Pump Warranties
5-Year Warranty for 3/4 HP Pump
American Dry Basement Systems offers a limited five-year warranty on the mechanical components of the sump pump. This warranty does not apply to customer modifications, misuse, or alterations. It requires the pump to be used only in the installation location by American Dry Basement Systems. The warranty is effective for a period of five years from the date of installation. American Dry Basement Systems is a customer service and support-centric company that provides the most convenient method to remedy any sump pump problem during the five-year warranty period. If you experience any issues with our installation, please contact our customer service department at our main number, 888-748-2002. You will be routed to a customer service representative. Service visits after the installation grace period may incur a standard service fee.
Backup Pump & Battery Warranty
Our combo kit includes a powerful 3/4 hp sump pump, backup pump with battery, wifi module, and free backup battery for your wifi router if the power goes out.
American Dry Basement Systems will honor a limited five-year warranty on our backup pump & Wi-Fi combo and three years on our battery against defects in quality and materials. This warranty does not apply to customer modification, misuse, or alteration of the pump, battery, or Wi-Fi status computer. It requires the backup pump & battery to be used only in the installation location. The warranty is effective five or three years from the installation date. American Dry Basement Systems is a customer service and support-centric company that provides the most convenient method to remedy any sump pump problem during the warranty period. If you have a problem with our installation, please contact our customer service department at our main number, 888-748-2002. You will be routed to a customer service representative. Service visits for battery backup components after the installation grace period may also incur a standard service fee.
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Where We Work
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